HP multiple purpose printers come with scanning feature. You can scan documents, photos and other booklets converting the hard copy into soft copy image. Scanning with HP printer is very easy if your scanner is working properly but in case of scanner failure how will you scan. To solve HP scanner failure problem you have few options discussed below, follow them one-by-one and if you failed, then go for HP scanner support to get online solution.
Reset and Restart your HP Printer or Scanner
Many times it works, as restarting a device restore its settings and removes stoppage. Turn-off the power button, disconnect the power cord and wait for 15 seconds before plug again and restart your HP printer. After starting get a color copy of print to make sure it is working properly or showing some issue again. If your HP scanner not working there is some other issue that should be fixed with the help of computer expert.
Repair the Power Connection Problem
Insufficient power supply or an interrupted supply of electricity to run your HP printer can become a major source of scanner failure. To fix power connection problem press power button to switch off your scanner. Now minutely examine the power extension cord and power strip if it is damaged or scratched replace with the new one. After doing this try to scan a document if there is any issue HP scanner help for quick fix.
Overhauling of Printer/Scanner with Safety
If your scanning failure issue not fixed your printer needs servicing done with help of expert. This overhauling process includes opening of each and every part (as much as possible) removing of dust particles from the internal components meanwhile checking the functionality of the entire cog responsible for scanner functioning. But make sure not damage any parts, and it’s better to call to a HP scanner support phone number and perform this activity to avoid any other technical issues and refurbish your HP scanner.